Played here for awhile, was verified from the start so I could redeem. I’ve put in thousand between 2 credit cards and my debit cards.
I have had a few redemptions received with no issues, but they weren’t big like the one I requested on 3/4/2024. I did 2 of them first one was $8200, next day I redeemed $4000 so they were going to be all on one for a total of $12,200.00.
So, I get an email from Pulz.com , specifically from Imogen wanting me to upload front and back pictures of my 4 cards used to make purchases since the win was so big security needed to do a few extra checks to continue with processing. So, I dig out my cards, and submit the 2 credit card requested and 1 of the debit cards.
I could not do both debit cards because my bank deemed fraudulent activity for overseas charges, so my first debit. card was shredded and replaced with a new card and number. I put a note in about this when I uploaded the card pictures to them. The winnings that I was redeeming were not won with the debit card that was shredded and replaced, it hadn’t been used since January.
So I contact my bank and they said send them your bank statements for the last year, all of the purchases with the debit card to Pulz are linked there. There thought is that if they say this isn’t my card and don’t want to pay, then we should pursue fraudulent charges? I emailed Pulz, specifically to Imogen.
I haven’t heard one thing from anyone there after 16 days, they are avoiding me! I mean if you don’t want to pay out my redemption then refund my money deposited, which would be a nice amount! Not sure what to do, but they should definitely be shut down if they aren’t going to pay.
