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Vegas Strip Casino - Problem with casino

RESOLVED
Complaint Info
Disputed casino Vegas Strip Casino
Reason Delayed payment
Amount $ 3914
Posted on July 16, 2014

HI,

Sorry for my bad english. I'm happy to have find your site !

I've asked Vegas strip, a casino from Virtual Group for a withdrawal about 2004 dollars via moneybookers on this casino.

It was 4/11/2012 at 7:44:05 PM

First, about 920 (1000-90 dollars bonus) dollars have been accepted and in a second time 1000 dollars have been accepted.

They say on their site (and by chat) that it take 7-10 buisness days to be accepted and 7-10 buisness days to be paid.

But now, the chat says me that it take 10-20 buisness day for the paiement...

I'm afraid i'll never be paid !

In fact it is same problem as dadamc1

http:/­/ww­w.a­skg­amb­ler­s.c­om/­cas­ino­-co­mpl­ain­ts/­veg­as-­str­ip-­cas­ino­-al­l-p­lay­ers­-mu­st-­rea­d-c736

Could you help me ?

Thanks a lot

Cordially

here is the last mail from the casino

Reference number: LTK531020835266X Please use this ticket number in any correspondence with us.

Subject: My withdrawals

Dear Customer,

Thank you for contacting us.

Our records show the issue with the payment was already been sent to the Escalations department. As soon as the information is ready you should receive an email from the finance department with the payment details.

Please feel free to contact us if you have any additional questions.

Sincerely,

Megan

Posted on May 18, 2012

 They have paid me !!

914 dollars via moneybookers !!!

Many Thanks to AskGamblers...

Now I'm waiting for 1000 dollars... hope they will come soon !

AskGamblers
Posted on June 4, 2012

 Is the rest of the money received?

Posted on June 5, 2012

And I've win again 2000 dollars. Paiement has been accepted ! This casino semms serious if you do not abuse of Free chips.

Posted on June 6, 2012

 2000 dollars have been sent to my moneybooker account.

Thanks to you and VEGAS STRIP.

AskGamblers
Posted on June 6, 2012

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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