I received a players rewards card in the mail for $100 to use at 2 casinos. I happened to picked the first one they mention "Planet 7" I deposited with the playersrewardscard the $100. The casino approved it and I started playing. After extensive playing I won an $800 jackpot. I tried to withdraw the money and it was taking out of the account and denied. It said credited??? I then chatted with someone from the casino to see what that meant and they said I had had a previous account with them and that the credit chip was for new members and that the winnings were canceled. Wow...so why did they approve the deposit in the first place and put it in my account?. It was not until I won a jackpot that they refuse to pay.