I deposited to casino In the amount of about $800.00 since being of this year to casino. On April 5th 2019 I won $6500.00 in my daily free spins I received for making a deposit that week. I played thew all the casinos requirements for the bouns. And was able to make 3 withdrawals in amounts of 1st one $2500 to receive by check 2nd one in amount of $ 2500.00 to receive bank wire and 3rd one for $1500.00 to receive by check. I had many live chats with casino and made many phone calls and talked to someone on telephone about winnings. I went threw many hoops getting all required documents that casino needed for both ways I made my withdrawals On April the 23rd my 1st withdrawal was approved for amount of $2500.00 for check. I then received email from casino telling me that my 2ND withdrawal that is $2500 bank wire can not be processed due to a bank that my bank has to go threw to receive a bank wire to receive money in my account the casino can't go threw. So was then told in return that I needed to open a different account at different bank in order to get next withdrawal. Told them that I am not going to do that and if that is the case I will just receive them all in check form. Not sure how come I was not able to just received all by check but was then told on live phone call with casino telling me only reason why I can't use my bank for wire transfer is for tax reason and told not them or me want it's to get involved in it. I informed them I plained on claiming my winnings on my taxes and don't want to get in trouble. Since I told them that I not only was declined the first withdrawal approval that was $2500.00 in a check and was blocked from casino. Was told reason why being I had more than one account at casino anf they had all same information? I in return told them I only made deposit to one account and made over $800.00 in deposits in just 4 month's. And in just 4 days I deposited 150.00 worth the week I won. I was then told I was going to be refunded my money back from casino... but told i would be getting a refund back from thw casino for my deposits amd it was in the amount of 125.00 I then informed them that is not what I deposoted to them and told them I was not sure if they knew what a refund was. And if I am refused my winning because they don't want "uncle sam" IRS knowing about it I need to receive all that I I had gave to casino. ... needless to say I only received the 125.00 witch was put in my bank account within less then 30 minutes, but yet could not receive bank wire????? Been blocked and refused winning and refunded not even close to what was needed.... so please help me receive what I am intiled to. I have some documents to prove that what I'm saying is all the truth. Also have a witness that heard all if not most conversationsand live chats to casino. She help me full all paper work and documents need to receive winning and been there for all of it. Even called from her phone when casino blocked my number from calling. I have proof of most documents and also live chat later I had sent to email I had with them. Just let me know of u need my documents. So I can send to you.... thank you for help with this.