I made a withdrawal after winning keep getting an answer we are waiting for our managers approval. since a few days.
before i deposited i was very clear to chat service about withdrawing time frame they made it very clearly that its instant to e-wallet or BTC. or a few minutes. I contact them every day have written mails to their support but no replies the only thing i get to hear on the chat service waiting for managers approval you have to wait Sir.
i made 2 withdrawal now first of 9000 euro to Cubits and the second to an amount of 3800 euro Bank. still have on the account an amount of 1821 euros. now i applied for a Self-exclusion for a period of 6 months thought maybe they will pay me out then if i do not play. after that i tried to contact chat about withdrawing the amount of 1821 that is left but no responce.
they told me they are not going to payout cause of switching countries i ll send you the script and they changed the therms for the netherlands. i registered my account on my dutch adress but i live in the netherlands and in germany i deposited a few times from the netherlands with a paysafecard and a few times with my german bank account. an onte time over cubits 10 or 11 euro.
they closed my account now
i had my home adress german ip adress when i was playing and made the winnings.
i will also send the chat transcripts i have from them. hope and please why to they do this they changed the terms they say the 21st of april 2017.
that is nonsence
Hope you can mean any thing to me>