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Royal Panda Casino - Payment delayed for 22 days

RESOLVED

Complaint Info

Disputed casino

Royal Panda Casino

Amount

₹ 1000000

7 years ago

Hello,
Its been 22 days ..I been following on my withdrawl.
From 04/11/2017 to 21/04/2107 i am into the verification process
Finally on 22/11/2017 they initiate my withdrawal.. the proof of which i have an attachment.. they ask me to wait till 6/12/2017 .... after that they keep asking me to wait some more time just to get the reply from their payment provider... its 14/12/2017 and i haven’t received my money

Could you please help me getting my payment

AskGamblers
7 years ago

Dear @Austin1987..,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

7 years ago

Dear Austin1987,

Thank you for reaching out.

We will have a look what has occurred and we'll get back to you shortly.

Thank you for your patience

Best Regards,

Royal Panda

7 years ago

Thank you royal panda for replying.. it will be one month on 22/12/2107 since you processed my withdrawal.. i dont know where my funds are... atleast they should bounce bank in my royal panda account.. please talk to ypur payment provider so that i can withdrawl them by other mean skrill etc if bank transfer is not really working in my case especially

7 years ago

Dear Austin1987,

Our Customer support is helping you with the withdrawals and I hope everything will be solved soon.

Thank you,

Royal Panda

7 years ago

Yes the Coustomer support team is helping me out... i will update the ask gambler once I receive my money..

AskGamblers
7 years ago

Dear @Austin1987..,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

7 years ago

I will update it .. once i receive my money... because i still havent receive anything ...

7 years ago

Finally after waiting ... i have got my money..
I would like to thank Team ask gambler and royar panda Coustomer care for helping me out....

7 years ago

Thank you ask gambler for posting my query and thank you royal panda Coustomer support for helping me out

AskGamblers
7 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.