I requested a withdrawal for $1,900 on the 22nd.of February and before that (The 19th & 20th) I submitted all documentation asked for by the sites instructions. I have had no contact with information on my payout or the receiving of my documentation after numerous failed attempts via email, live chat, and phone calls that were never answered.
I can not even get an actual person to speak with me. That is absurd!
I'm not just some guy that found them, hit a bonus, and tried to cash out at raging bull. I have made many deposits and spent a lot of money with them. I'm not the type of person to be rush people at all. However I do expect people I do business with to treat me with respect that I show them.
I submitted all documentation (numerous times) that they stated I needed to provide on the site for pay out..
I would never normally start getting restless & upset after a few days, but I've never cashed out before at Raging Bull. It is quite serious & scary when you are getting completely ignored by a company you in good faith have to count on..
I'm not asking them to jump through hoops to get my pay out done quickly. All I asked is that they let me know the status on everything & be there to update me if I have any questions. Yet they have not even picked up the phone or returned an email.
I just called their customer service # (800)930-0726 once more before submitting this & as usual I got a message that said "the person you are trying to reach at this extension is unavailable please leave a message or call back later."
This has become a much bigger deal than just a simple delay.of payment. I feel like if they were in such turmoil at their office that answering a phone & handling payments is to much. Then why are they still accepting deposits?