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Payment delayed and no contact at all


I requested a withdrawal for $1,900 on the 22nd.of February and before that (The 19th & 20th) I submitted all documentation asked for by the sites instructions. I have had no contact with information on my payout or the receiving of my documentation after numerous failed attempts via email, live chat, and phone calls that were never answered.

I can not even get an actual person to speak with me. That is absurd!

I'm not just some guy that found them, hit a bonus, and tried to cash out at raging bull. I have made many deposits and spent a lot of money with them. I'm not the type of person to be rush people at all. However I do expect people I do business with to treat me with respect that I show them.
I submitted all documentation (numerous times) that they stated I needed to provide on the site for pay out..
I would never normally start getting restless & upset after a few days, but I've never cashed out before at Raging Bull. It is quite serious & scary when you are getting completely ignored by a company you in good faith have to count on..

I'm not asking them to jump through hoops to get my pay out done quickly. All I asked is that they let me know the status on everything & be there to update me if I have any questions. Yet they have not even picked up the phone or returned an email.

I just called their customer service # (800)930-0726 once more before submitting this & as usual I got a message that said "the person you are trying to reach at this extension is unavailable please leave a message or call back later."

This has become a much bigger deal than just a simple delay.of payment. I feel like if they were in such turmoil at their office that answering a phone & handling payments is to much. Then why are they still accepting deposits?
bank roll raging bull.jpg rgb email proof.png
Disputed Casino Raging Bull Casino
Amount $1900

Discussion

User name loyalty-level-2
Today I got an email saying that they had received and approved all my documents. They said they had "noted my account"?? What does this mean. Why doesn't it say "and we've sent the money to your account as you asked over 2 weeks ago."

This is absolutely insulting trying to deal with these guys.

Well as you can see by my screen cap attached nothing has been updated or "noted" in my payout request.
raging bull still not paying-1.jpg
User name loyalty-level-2
Tried to contact 3 times today and once again no response. I emailed them again last Thursday but no response. I've tried a couple other times since the last update also.

Today when I went to the mobile site I noticed what seems to me as a new 1800 #. I am not sure but I can't imagine I've seen it and not tried to call it before today. But it says that is a # for the deposit center. We'll I called it today in hopes of at least speaking with an actual person. I was shocked that even "the deposit center" does not answer.

I still have hopes that we may can work this out but I must admit my faith is narrowing.

-Richard
Screenshot20170307-140648.png
User name loyalty-level-2
Contacted chat support and asked to please be given a number to contact a manager or a person in the banking department. They said unfortunately they only contact via e-mail. Well.... No they do not respond via email. And any site that can't get you in touch with a person in the department you require assistance needs to understand how bad that looks to their customers and future customers.
User name loyalty-level-2
Thanl you Askgamblers. Im still getting very little to no response. Only interaction I get is live chat and they never have any information. I wonder how many people actually work there...

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
90h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999