On November 17,2011 I used a no deposit chip to try out the slots at Party City. I managed to reach the playthrough which was in excess of $2000. I was so grateful for my good fortune because I thought I won $200.
On November 18, 2011 I received another coupon code to play the slots with no deposit required. I was having another streak of great luck and had my account balance in excess of $500 trying to reach the playthrough amount. Unfortunately I got the nagging feeling that winning the money was too good to be true. I decided to live chat with a customer service agent who informed me that because I was playing another no deposit chip my $200 was void. They stated I had two accounts with them which I was not aware of. I have visited other online casinos and always use the same user name plus or minus a number 1 after it. Apparently that makes all the difference in the world. I fail to see how I can register the exact same name and contact information including phone number, address, birthday, etc....and a number 1 after my username voided my winnings and was seen as a completely separate account. There must be two of me that have the exact same name and contact information I guess. Oh btw my balance of over $500 on Nov. 18 was null and void as well. How convenient for them.
I will never ever waste my time on this casino again. So for all of you who about piss your pants thinking you've won money at Party City...just sit back or should I say bend over because you won't see a dime of it! I'll opt to go in person to the casino if I feel like gambling. They don'[t greet you at the door and ask you to read the fine print on rules and regulations first. At least at the casino if good fortune smiles upon you....you can grab a beer, celebrate with your friends and actually walk out the door with the money you've won. Thanks for enlightening me Party City.