Ag Awards

Parasino Casino - Does not pay!

Complaint Info
Disputed casino Parasino Casino
Reason Delayed payment
Amount € 6000
Posted on July 15, 2014

Open an account with them 2 months ago, send the requested documentation and every thing was fine in the beginning but every time i make some money (2 times around 2000 Eur) they stop paying. Sometimes they say that they have tecnical problems, sometimes they say that my account is under investigation, sometimes they tell me in the morning that they will pay me throught out the day but in the end of the day that don't pay me at all even when i requested only 250 Euros. They are very unprofessional and should be closed because seeing things as they are they are in reality just scammers.

Posted on January 3, 2014

We are always making a security checks regarding all our users, according with license TC. The slow payments sometimes are matter of the workflow our finance department have.

I have checked the account and we've made over 20 withdrawals during the membership of this customer.

These are hard words that we don't deserve.

Posted on January 3, 2014

It s true that i already made a bunch of withdrawals but almost all of them are not made at first attempt and only after contacting live support and also after making 2 or 3 attempts. The other problem is that sometimes when i contact Parasino Live Chat i receive information that later is not fullfilled because the Financial Department changes conditions of withdrawal without prior notice.

I have more than 6000 Euros in Parasino account and i can only withdrawal once every 2 days 250 Euros and sometimes like yesterday not even that happens. I have to say that i received today another 250 Euros but at this rate i will receive the 6000 Euros that i have in their account in 60 days which i think it's a lot of time comparing with other online casinos. If Parasino indeed pays, as agreed, 250 Euros once every 2 days i will have to withdraw my accusations against them and they prove that, altough that could be a little bit more fast on the payments, they are not scammers.

Posted on January 7, 2014

Just here to confirm that Parasino are real scammers. They just don t pay. I receive one payment of 250 Euros and after that i didn't receive any more money despite all my efforts and contacts. I have there more then 3000 Euros.

Posted on January 11, 2014

During these complaints this account continue to get payments from us. Please remove this treat as it's checked and nothing wrong with it!

Posted on January 11, 2014

I confirm that i am receiving regularly payments from Parasino in the last 5 days. I have requested to remove this thread.

Posted on January 13, 2014

I already asked Askgamblers to cancel this Complaint. I am waiting for them to reply.

Posted on January 16, 2014

If anyone is looking about this thread - please close it.

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