EN

Mark all as read

Settings
Notifications
View all
Sign in or Join
THIS WEEK'S HOTTEST CASINOS 👇
Vavada Casino Vavada Casino WinSpirit Casino WinSpirit Casino EmberBet Casino EmberBet Casino Revolution Casino Revolution Casino Gamblezen Casino Gamblezen Casino
RECENT SEARCHESCLEAR
Sign in or Join
EN

Mark all as read

Settings
Notifications
View all
THIS WEEK'S HOTTEST CASINOS 👇
Vavada Casino Vavada Casino WinSpirit Casino WinSpirit Casino EmberBet Casino EmberBet Casino Revolution Casino Revolution Casino Gamblezen Casino Gamblezen Casino
RECENT SEARCHESCLEAR
Casino Complaints

Parasino Casino blocked the account after my balance passed 1 MILLION EURO!

user_avatar
By lovepain
12 years ago

My account is blocked after my balance reached and passed 1 MILLION EURO. The casino is using a rigged software and rigged equipment to cheat on the player. The software is very much rigged so far they have stolen 35000 from me and very precious 5 months time and playthrough . Now my balance reached and passed 1 MILLION EURO and they blocked the account. This is a very bad business and gaming practice if you block or close a player account one sidedly per international gaming law you need to payback the deposits to the player. Now I am telling all the players in PARASINO these guys are not trustable they do not pay and they steal money using rigged software and equipment.

Disputed Casino Parasino Casino
Reason Account closure

Discussion

User name

It has been 10 days and they did not open the account and /or returned the deposits. This casino is not even responding to any live chat. They do not have any other contact method. The Curacoa license provider have also responded twice but not responded within the last 2 days. I am broke with a 30000 TL being stolen by this casino and such casinos like this must be closed . I am surprised to see that they seem they do not care about any regulator or law enforcement. But someone such as you players needs to give them a fist by not depositing to this live scam casino. The casino is providing so called live games by xpro live gaming, evolution gaming, netent gaming . These providers present in illegal countries which is out jurisdiction. They have very high tech equipment to manipulate the outcome of the games. Please note that the max bets with very high percentage favours the casino each time and my playthrough on this casino with a lot of hours of gameplay shows exactly what the percentages are and casino won the lottery each time of gameplay.

To Parasino , I will only close the issue with you if you only pay the 30000 TL . I am willing to take it further to any platform . If you were a really honest casino and if you are really a honest business company you would have already refunded my money. Since you have not done this , you deserve to be blacklisted anywhere.

User name

This Parasino Casino is the worst ever just saying and telling lies ot the askgamblers.com to close this still very open issue. The Curocoa gaming commission is investigating the casino and they are not also fully supplying all the necessary documentation. The parasino is illegally conducting this business and still holding my deposits of around 30000 TL in deposits. The casino one sidedly blocked the account and stopped responding any live chat or whatsoever. The casino do not give contact information on their website and do not have any real contacts and do not have any person to talk to . They are there to steal money from players and never return the withdrawals. What they say on their website is a bunch of lies and nothing more than that. Do not make deposits on this casino . The live chat people are also conducting and illegally operating and accepting players from forbidden countries.

User name

Please close this thread as we explained already the issue with this customer.

User name

I do not see any names and surnames and business address not any cotact information.

Whatever you have written do exactly fits the parasino casino. You are cheating in your live and software games and this is the biggest issue that you need to focus. So far you are the one that have stolen money from me by tricking me with illegally manipulated software and illegally manipulated equipment in your casino. It is me whose 30000 TL stolen and not being paid back. My bank account transactions shows each deposit and if you do not pay in full all the deposits legal action will be taken against you. I am sure I am not the only one that is being cheated here in this casino. Now I repeat my claim again you blocked the account and you need to return my money . You claim about fradu action on the account but what I only see is just transfering money from one account to the other , your software and website is allowing it and I am sure it was a trick done by your casino to allow you block my account per your not legal terms and conditions which does not comply with BETTER BUSINESS BUREAU internet trading and business laws. I will not stop but to further post the findings and all information to relevant law enforcement worldwide and to worldwide media to let players now that you are one of the biggest scam casinos in the world.

Parasino Casino Complaint Stats

Resolved 4 / 16
Avg. Amount $1,611
Avg. Complaint Duration 7 days
Avg. Response Time 4 days

Parasino Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 3 out of 12 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.

Screenshot

Parasino Casino Complaints

See all complaints for this casino
Rejecting withdrawal without saying why

Hello Dear Sirs I want to make complaint for https://www.parasino18.com I have account on https://www.parasino18.com, name is Max111. Account is fully verified. Email is < email removed >. I booked withdraws several times, but it was rolleded back: http://prntscr.com/k55geu Also they dont answer on my requests: https://prnt.sc/k55duu http://prntscr.com/kfeae2 They simpy closed all my request without answer. Now from 01.08.2018 i cant event nter in my account: http://prntscr.com/kfeay3 Also i cant reset password: http://prntscr.com/kfebeu Please help me, my balance is 270 USD. If you need any other information please inform me. Thank you

Status unsolved Unresolved
$270
After a week still no documents verification and no payout
Last weekend I won EUR 100 at Parasino.com and made a withdraw. I noticed that I had not sent them my documents to verify my account so I did. It's been almost a week and nothing has been done, withdraw is still pending. Why is this so slow? I get NO response on their live chat which I entered several times. Every time after waiting (in vain) for six minutes I get an email option. Used that one time, no response. When will I receive my money Parasino? You are operating very customer unfriendly.
Status unsolved Unresolved
€100
Not allowing to set gambling limit on account
The following from Parasino casino FAQ: "Is there a way for me to set daily, weekly and monthly deposit limits? You are able to set Daily, Weekly or Monthly Deposit Limits. These can be set within your ‘My Account’ sub section ’Responsible Gaming-Deposit limit’. Limits can be amended at anytime in the same section." What is says when trying to set limit on my account: "You have not activated gambling limit. Please contact online support to assist activation." What happens when you try to contact live person; "Please come back in 30 minutes, we will have people who can do that for you then." Can't you just tell them to allow me to set limit on my account? "I can leave them a note" What happens when you try to contact live person regarding this issue for the next 3days: Total silence, can't reach anyone via live chat nor email. Also the note the live person promised to leave must have got lost since I'm still unable to set limit. This is clearly a scam. I have 400 euros on my balance atm and starting to think that I will never see that money. This can't be right, Why is this casino not blacklisted already? There are several similar reviews and complains on this same page. No
Status rejected Rejected
Blocked my account and reversed withdrawal
I have been playing with this accoutn for quite some tiem made success ful deposits withdrawals in the past, when i went to withdraw all of my funds to my ecopayz account the withdrawal request was accepted when i wen to check a few days later, my withdrawal request was reveresed and then i was locked out of my account for invalid attempts, told to try again in 15 mins then i tried next hr next day still get same message I am blocked out of my account. When i tried to reset my password message says I am blocked contact support. I have created several support tickets with no response, also unable to get hold of anybody in support chat or response via email or ticket system,
Status unsolved Unresolved
Withdrawal being constantly declined without any explanation
I wanted to withdrawal Money from my Parasino Account. I have tried it 3 times, all has been cancelled. The first withdrawal in January (29.01.2015) - was cancelled. Then i have sent my "Documents", without getting asked for and requested a new Withdrawal. Few days later, no response to my Documents, but withdrawal was cancelled again. Then (15.02.2015) i did a new withdrawal request of 261€ and i also reached someone at the Live-Chat after x-Tries, he told me, that they didn`t get any Documents, but i shall send """the Documents""" again, what i did - he confirmed, that the email arrived. Last week, i contacted the Live-Chat again, cause there was 1. no response to my email with documents and 2. withdrawal was still pending. He told me, that they will contact me, when they have processed my Verification. Today (29.02.2015) i saw, that my Withdrawal has been cancelled again and certainly, no response to my Email (with Documents) - no explaination why my withdrawal was cancelled. No response to any Email, to reach someone of them in Live-chat is like a lottery, they are cancelling withdrawals without any explanation. I can`t do more, than sending Documents and asking the Live-Chat-guys (if i get somebody), what is the Status again and again. But nothing has changed, unfortunately no reaction by them.
Status unsolved Unresolved
€261
Account blocked, no support for over a month!
Parasino.com blocked my account for "too many login attempts". They don't have automatic password recovery procedure. Their system says that after 15 minutes my account will be acutomatically unlocked, but nothing happens! Their customer support don't respond for a MONTH! Please help me to return my money from this casino! Regards, Aleksei Abramov
Status unsolved Unresolved
Parasino Casino declined my withdrawal with unfair reasons
I won 1700 € euro by single bet then my withdrawal request was rejected. Later i learned that the reason of this rejection was an IP conflict(which seems happened 3 months before i won the mentioned bet) with another Parasino member. After going through all the rules listed on the Parasino web site(with the live support), Parasino responsibles gave up on this claim because the IP conflict rule was only related to bonuses claimed from promotions where in my scenario there were no active bonuses. They later tried claiming there was a problem with the regulation of the earned bonuses but they again gave up on this claim after i explained and proved that there were no active bonuses on account when i won that bet. Later they claimed the combination bet which i won 1700 Euros was same with another Parasino member! Later they said 4 of the 6 total matches were same other two matches included i the combination were different! They said this is an act of scamming! How come i am being accused of scamming because 4 matches(out of 6) included in my combination were used by another person? Current condition is that Parasino is not letting me withdraw my money still using above mentioned claims. Here i kindly request you to fairly evaluate my condition and then make my money available for withdrawal. I believe in that all betting people around the word supports me about this situation.
Status unsolved Unresolved
€1,700
Staling my payment for weeks
I have 1700€ pending withdraw in Parasino thats not getting processed. It stands pending for about 10 days now. I have send and get approved my documents. The live chat told me early last week that there was problem with neteller payouts, and that 2-3 more days was my expected waiting time for payment to be processed. But still i have not get my winnings and they dont answer a mail i sent them. The live chat its always online when im contacting them, but they never answer. What is the reason for this delaying, and why dont answer any attempt to make contact with them. I cant see any reason why im treated like this when i have done all documentation, and they give me answer the last time i was in touch with them that 2-3 days more and money will be processed.
Status unsolved Unresolved
€1,700
Delayed payment, no response
Dear Sir/Madam, I would like to complain about sportsbook Parasino.com I opened account at 31/10/2014 and successfully verified my ID, provided necessary documents. Everything was ok, but I made a withdrawal request (that was not my first request) of 450 EUR to my Neteller account at 22/03/2015 and still didn't receive anything. I asked many times, but support desk told me that there is some kind of problem with Neteller and I had to wait. But from 29/03/04 their support desk is unavailable. I can't reach them by e-mail or online chat. Nobody answers. I want you to intervene and help me to withdraw my funds: 450 EUR (my withdrawal request) and 868.68 EUR (my current balance). I can provide you with all necessary screenshots of my account, our correspondence and my documentation.
Status unsolved Unresolved
€1,318
Payment Sits as "Pending" Long after agreed period
Given me awful advice and lied to me. Only afterwards did I see on this website they did this to others before me and it's still un-resolved. I had £530 to withdraw. They told me to open a UKash account, withdraw to there and go to a cashpoint and get the money. I did this in good faith and UKash told me that as they'd been paid in Euros I couldn't use their cash withdrawal facility. I made it very clear to Parasino on the Live Chat I'm in the United Kingdom and was this an option and they said yes. I called them and this was told to me over the phone. I then spoke to Parasino who insisted UKash were "lying" and I could use their currency converter feature. They simply insisted UKash were wrong about thier own product! Anyway I then had to re-deposit the money back into my Pasrasino account via UKash deposits, and do a bank transfer. This will take 24 hours maximum to leave my betting account, and after that is with me in say 5/7 days. Bit of a pain but hey ho.. It's still sitting there as a "pending" withdrawal in my account on Parasino and nobody responds to me on the Live Chat and they have no phone number. It has been there for 5 days and counting now, despite me being told before I withdrew it that it would be sent within 24 hours maximum. This is also the time-scale stated elsewhere. What to do to get my money back and then never use them again? The standard of the English language used on the Live Chat is laughable (it has actual made me laugh out-loud at my work desk at times) and they are very unhelpful and somewhat un-intelligent. How do I get my money back now I'm at this point?
Status solved Resolved
£530
We use cookies on this site to enhance your user experience.
By clicking any link on this page you are giving your consent for us to set cookies.
About cookies
SIGN UP FOR CASINO AND SPORTS BETTING UPDATES
icon-document

Read the Privacy and Cookie Policies for more details. You can unsubscribe from receiving future marketing communications at any time.

© 2006-2026 AskGamblers.com