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Paradise 8 Casino - Wrong bonus

UNRESOLVED

Complaint Info

Disputed casino

Paradise 8 Casino
2 months ago

Before I signed up Paradise 8 Casino there was an offer for a 75 spin bonus for signing up and when I signed up it only gave me a 50 spin bonus so I left the casino to go to my email to make sure that's what it was which was the 75 spins for signing up I went to log back in and it said that my signing password and or username was incorrect which I know it was not so I took a temporary password and answered that and it went through so I went to leave again just to screenshot it of what it said to give it to live chat and it said the same thing about incorrect password and or username so I went and used the second temporary password that they sent me and it didn't work so I contacted live chat and I spoke to Adriana and she resolved my password and user's name situation but whenever I mentioned this 75 spins and only got 50 she said I can't do nothing about that sorry and then left the chat and I told her that trust these key on these sites and so far I'm not giving any Trust on this site so far and I said that I was going to leave this review and go to my original site and nothing was said she just left it at that and I don't think that was very good on the site's part and or her part.

AskGamblers
2 months ago

Dear Paradise 8 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.