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Paradise 8 Casino - Delayed Payment

UNRESOLVED

Complaint Info

Disputed casino

Paradise 8 Casino

Amount

$ 150

Inactive user
5 months ago

Submitted documents for verification on 10/11/24. First I was told in chat support they were approved on 10/12/24. Then I was told in chat support they were approved 10/13/24. Once again I was told in chat support at a later date they were approved on 10/14/24. Everything is verified. They have 12 business days to execute withdraw. I have been in touch with support multiple times. I received an email address for management. No one has replied or tried to get in touch. Support will not transfer me to anyone who can help.

AskGamblers
5 months ago

Dear @Sadboichef17,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
5 months ago

Dear Paradise 8 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Inactive user
5 months ago

The original amount was 2 transactions totaling $200. I reversed one transaction for $50 to play on. The outstanding amount they are withholding is $150. Furthermore, I would like to note i deposited via bitcoin for a faster transaction.