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Euro Play Casino - Not paying my withdrawal

UNRESOLVED
mona2003 Greece
Posted on November 28, 2014.

Before 2 month i made a withdrawalrequest for 275 euros. since this time i try almost every day to communicate with this casino, but either they tell me to try again in 2 hours,or they tell me that my withdrawal is on the way or they dont even talk to me (patrik) and they are kidding me. they have a very bad behavior and i want to warn every player to play in this casino. they have bad conditions ( f.e. : the comp-points, supposed to be the money you earned with the deposits you made,have a 2X maxcashout) isak several times for the terms and conditions, but i did not get an answer. they have big bonusses (400 - 500% ) with a big playthrough and a 5 times maxcashout x the deposit you made.... the biggest bad thing of all is that i cannot even get in comm with the different emails,always i get failuredaemons and my message can not be sended.

mona2003 Greece
Posted on November 29, 2014.

trying still to get an answer from the online chat, but still the same answer..we will send your request to the financedepartment.. nothing else. Today i send an e mail to the internationalgaming council which is the head of CIGA...everyone wants the email, contact me here. If we start to write all, maybe something will change..

Euro Play Casino complaints

  • 35 of 70 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 1,253 USD avg amount

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