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No payout for Tropicana Gold Casino for over 2 months now

UNRESOLVED
Complaint Info
Disputed casino Tropicana Gold Casino
Reason Delayed payment
Amount $ 4000
Posted on October 31, 2015

August 24 all my papers and info for with draw was summited and approved. I have two withdraws for $2000.00 each and has not been received. On November 9, 2015 they sent an E-mail (We are pleased to inform you that your payout request (Trace ID 348921) has been approved and it will be submitted for payment). I have not received payment and they will not reply to my E-mails. Also on November 18, 2015 they confirmed what account to send the money to.

AskGamblers
Posted on October 31, 2015

Dear @kelly638,

Any update regarding your complaint? Thank you.

Posted on October 31, 2015

Nothing at all.

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