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Withdrawal of 495€ delayed for two weeks


Hello!
Im having problems with making a withdraw from Mr Ringo casino.
I made my withdrawal of 495€ 30.6.2017 after my account was comfirmed, I played without bonus. I have tryed to contact support, but Im not getting any real answers, always just the same automatic answer. I would really appreciate your help with this matter. Hoping to hear answers from Mr Ringo Casino soon
-Aleksi
Disputed Casino Mr Ringo Casino
Amount €495

Discussion

User name loyalty-level-2
Hello!
No contact from Mr Ringo yet. I`m going to go abroad day after tomorrow and hoping to resolve this problem before that, because I don`t know what are the possibilities for using internet.
-Aleksi
User name
Good evening Aleksi919,

I have been informed by the department that they are in contact with the MGA. I trust this situation will be resolved on their part internally and I will be updating you as soon as I recieve any information regarding this delicate matter. If you would please be so kind as to do the same so we can ensure this all occurs without any further difficulties.

I thank you for your time and patience in this matter and regardless of the underlying issue and the stress it is causing you a pleasant evening regardless.

Kind regards
User name loyalty-level-2
I have made complaint to MGA and they are also trying to resolve this problem. Im quite worried about my money because not one complaint has been resolved lately. Im still waiting answer from Mr Ringo Casino.
User name

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Mr Ringo Casino Complaint Stats

Resolved 47 / 83
Avg. Amount $1,491
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

Mr Ringo Casino Complaints

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