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Mr Ringo Casino - Withdrawal delay, incorrectly applying fee on my cashout

RESOLVED
kubasar Slovenia
Posted on March 27, 2017.

I requested a withdraw of around 1400€ 5 days ago. It is stated in their terms that a skrill withdraw takes 1-2 days. i have a verified account and made previous withdrawals. Also they deducted a 3% fee even when it is clearly stated on their site that : Note that a fee of 3% will be deducted from the withdrawal amount, in case of no turnover on original Skrill deposit. I have rolled over my deposit at least 5 times and still had to pay 3 % fee, I contacted them and was told that a fee of 3 % is deducted with every withdraw no matter that they have the exact oposite writen on the site.

AskGamblers
Posted on March 30, 2017.

Dear Mr Ringo Casino,

Please let us know if there's some update regarding this case.

kubasar Slovenia
Posted on March 31, 2017.

They managed to pay out the last of my withdraws yesterday, because I had to request 4 different withdrawals to receive my 1400€ even when trey have stated that a maximum skrill withdraw i 2000€, the maximum i could request was 460€. And they can only process 2 withdraws per day. So after waiting 11 days and paying 40€ fee I finally have my money back.

AskGamblers
Posted on March 31, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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