Ag Awards

Mr Ringo Casino - Not paying my 2000 euro winnings, waiting 2 months already

Complaint Info
Disputed casino Mr Ringo Casino
Reason Delayed payment
Amount € 2000
Inactive user
Posted on June 21, 2017

I have won with mr ringo 2000 euro and wait for the payment, listen always only shortly we pay off it is now over 2 months.
I think they do not want to pay out, but only deposit deposit.
I played without bonus.
I urge mr ringo here again to pay my winnings finally it is annoying hugely
Please help me askgambler

Posted on June 21, 2017

Dear @AskGamblers,

We have checked, and there's no user in the system with a username Sammy9504. Nevertheless, it slightly reminds the username Sammy7653, who has already complainted here:
We would be grateful if you could reopen the above mentioned complaint and close this one, because they relate to the same subject.

Kind regards.

Inactive user
Posted on June 21, 2017

That is not true I am waiting for a payment of 2000 euro!!
Now my account was blocked :) to destroy evidence

Posted on June 22, 2017

Dear Mr Ringo Casino,

Please provide evidence which could actually show mentioned complaints are from the same player and regarding the same issue. Having similar casino usernames, and nothing more but that, can not be rock solid proof that it is the same complainant in question. Aforementioned evidence please send directly to the AskGamblers Complaint Team at suppor­­[email protected]­a­s­kg­­amb­­le­r­

Thank you in advance.

Posted on June 23, 2017

Dear AskGamblers,

My colleague has already sent you several emails. Please, check them. Thank you.

Posted on June 26, 2017

Dear Mr Ringo Casino,

Unfortunately AskGamblers Complaints Team did not receive any email sent by you, referring to this complaint. Please resend email in question directly to suppor­[email protected]­skg­amb­ler­ Thank you for your cooperation.

Posted on June 27, 2017

During the course of the complaint's process, AskGamblers Complaints Team has been provided by the Mr Ringo Casino management with the evidence sufficient enough to show the complainant to be in a breach of AskGamblers Terms by creating multiple accounts with the sole purpose of manipulating AGCCS.

AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this complaint and moreover, to ban the player from using our services in the future.

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