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Mr Ringo Casino - Delaying my withdrawal for over 2 weeks

RESOLVED

Complaint Info

Disputed casino

Mr Ringo Casino

Amount

€ 250

Posted on March 29, 2017

Hello ASKGAMBLERS!

Well i tought i would never find myself here writing a complaint.But seems all gamblers need to do it once.
So the problem is im playing at MR.RINGO casino and i have my account verified,i did few small withdrawals and there was no problem money was on my skrill account always second day.On 13.03.2017 i made a small deposit of 25euro(no bonus) and play some of my favorite slots and i won 250euro.After 3 days waiting for withdrawal i contacted the live support and they sad i need to verify my account again with ID(selfie) ok i did that to,on 17.03.2017 my deatails was approved and account was double verified.Than 1 week is around and still no money i tried to contact live chat not online,ok i will send an email tomorow i sad if they are not online. 24.03.2017 i send email to costumer support and i did get replay day after congratulations on your winings we will take care of your withdrawal soon as possible.Ok i sad today is friday its not possible to get it beacuse its not working day and on site clearly say withdrawal takes 1-2 working days!
So today is like second week and passed alot of working days and there is no money on my skrill so i decided to make an complaint here on ASKGAMBLERS i hope you can help me with this situation beacuse i dont see a problem why wouldnt they pay out my winings.

Posted on April 1, 2017

I saw on other complaints that casino is asking for username,so i forgot to post mine.My username on MR.RINGO is sems1011 and full name is under my avatar.I hope this complaint will be solved soon.

Posted on April 3, 2017

Hello again Askgamblers :)

I would like to notice you that i just recived my withdrawal from MR.ringo casino and you can close the complaint as solved with green smile.
Thanks for your help.

Best regards.

AskGamblers
Posted on April 3, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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