Mark all as read

Settings

Notifications
Casino Complaints

After 4 weeks, still no sign from my withdrawals


Hi,

I deposited in the Mr Ringo Casino 100 Euro on May the 25th/26th and won a bit.
So i withdraw an amount of 250 Euro the same day. After that i send them the verification documents and and i thought everything is okay.
So i deposit from the 28th of May to the 13th of June a total of 210 Euro. I also won many times an all in all a withdrawal another 900 Euro.

On one day i asked the Chat Support the first time if there is a Problem, because I couldnt see the Withdrawal in my Transactions. So they told me, that the withdrawal i can only see them, when the transactions is done. on the 12 June i could see the transaction, but till today nothing of the withdrawal is on my Bank Account. My first withdrawal was 4 weeks ago now. The Chat Support told me, that thre is a Problem with my Bank and that they will send me an E-Mail. But they didn't.
Also they told me that The Financial Department will write me an email. But i also didnt get an E-Mail from them.

I'm a little bit nervous and i hope that you can help me.
Disputed Casino Mr Ringo Casino
Amount €1150

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
User name loyalty-level-2
Money is on my Bank Account!
Thanks to Mr Ringo & Askgamblers

Mr Ringo Casino Complaint Stats

Resolved 47 / 83
Avg. Amount $1,491
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

Mr Ringo Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.

Mr Ringo Casino Complaints

See all complaints for this casino