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LV BET Casino - Stole 8544eur balance

UNRESOLVED

Complaint Info

Disputed casino

LV BET Casino

Amount

€ 8544

5 months ago

Hello
I would like to report a absurd case about LVbet fraud.
On 04.10.2024 I made deposit and placed a 1600€ bet and won 8544€, bet got settled and I had this money in my balance. However there was a pending verification. Once I provided all requested documents, whole balance disappeared. I had 8544€ but now I have 0€ in my balance and account is fully verified.
When I got approved and I could withdraw my money they just stole it to prevent paying my winnings. I did not lose or withdraw it, they canceled my balance.
I contacted them over a week ago and they replied that they will provide an update by mail, 8 days have passed since their reply but they never replied again and my balance is still 0.

AskGamblers
5 months ago

Dear LV BET Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.