What's new
What's new

LuckyWilds Casino - Pending withdrawal 2200 EUR

UNRESOLVED

Complaint Info

Disputed casino

LuckyWilds Casino

Amount

€ 2200

Posted on October 3, 2023

I opened an account on 24.9.2023 for the casino and made 6 deposits totaling 200 Eur using the rapid transfer Skrill. I didn`t take any bonuses.

I managed to win 2200 Eur during the same day (24.9.2023), which I transferred to my withdrawal. (rapid transfer Skrill)

When I made withdrawal request they ask documents, the documents requested were a driver's license, an invoice and a selfie. Documents went through. Since then the withdrawal status has been pending.

I have been in contact via chat, on 27.9 and 29.9. Both times they said that the issue has been forwarded to the payment department. They said that they would get in touch when the issue was resolved, but they haven't.

I also sent an email to suppor­t@l­uck­ywi­lds.com on October 2, 2023, but it has not been answered

Would it be possible for you to help me with this issue??

AskGamblers
Posted on October 6, 2023

Dear LuckyWilds Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.