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Lucky Creek Casino - Delaying withdrawal request

UNRESOLVED
Complaint Info
Disputed casino Lucky Creek Casino
Reason Delayed payment
Amount $ 1000
Posted on January 8, 2021

On December 20 of 2021 I won $1000 from a $20 deposit with $80 bonus matching. The max I could withdraw was thousand dollarsand I also withdrew the $80 for the match since it is not redeemable for cash. It was approved and supposedly paid on Monday 12/28/21. I was then told that I was told I should get it by early this week and now we are nine days later and I still haven't received it and it is a bitcoin withdrawal so it should be relatively easy and fast

Posted on January 8, 2021

The withdrawal was killed into by finance and it always I used their bitcoin address as the withdrawal address. I gave them my actual address and they are going to reissue payment sorry for the mix up!

Posted on January 8, 2021

The withdrawal was looked into not killed. Again I apologize.

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