I requested withdrawel .it was approved on 9-5 2016 $325.00 i been waiting for payout.past 10 business days.then continue to play and withdrew another 1700.00 . A week later it was approved.and they never sent email on that one i had to contact them ask why wasnt it pending..they said it was approved.so now im waiting 2 check. And the 325.00 they keep escalading but never hear back.it will be over the 1700 $ .deadline this week.ii dont plan to wait 2 months.awful. My first withdrawels And this delay makes me wonder.IS IT SCAM!!. THEY TOOK bonus spins with no explanation!! Said managment decided because of wins you dont need them.well the message said everyone who deposits receive daily spins...did i miss if you win on planet 7 .you no longer qualify.?overrall i liked the casino.But dont like my winning being delayed.