Locowin Casino - My withdrawal is less than expected

Dear Locowin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello DENYO123,

We have checked the issue with our relevant department, the issue why the amount is low because of the withdrawal fee which is related to the blockchain network. The fee is high due to the fluctuation at the time the order is placed.

We suggest you to use the different method in the future in order to avoid the withdrawal fees from your provider end.

Best Regards,
Locowin Casino

That's not true. You can check on the screenshot that the transaction fee was 5.89$ for my withdrawal.

Dear Locowin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello DENYO123,

We have forwarded your request to the relevant department to double check. We will get back to you soon.

Your patience will be greatly appreciated...!

Best Regards,
Locowin Casino.

okay I am waiting.

Dear Locowin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Thanks in advance for your cooperation.

Dear @Askgamblers team,

The investigation is under progress. We apologize for the delay. Our team is trying to complete the investigation as soon as possible.

We'll keep you posted as soon as we get the reply.

Best Regards,
Locowin Casino.

so long time now :D

Hello DENYO123,

We are awaiting for the feedback from the relevant team. We'll get back to you as soon as it's done.

We apologize for the delay & thank you for your patience with us.

Best Regards,
Locowin Casino.