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Live Casino - Payments delayed for more than 24 hours


Complaint Info

Disputed casino

Live Casino


руб. 200000

Posted on August 8, 2019

Hello, made three deposits , won the game who wants to become a millionaire more than 200,000 rubles , it took 24 hours , but no payment. The site specified terms of 24 hours on the wallet. Please help with the conclusion. < personal info removed >

I will be grateful for your help in this matter. Bonuses did not , so I do not understand why the delay of payments.

Posted on August 8, 2019

all paid -thank you

Posted on August 8, 2019

Hello, Ronn!
Please, accept our deepest apologies in relation to this situation, some additional checks were needed before withdrawals, eventually it took several hours more than our policy states. We hope, in the future no withdrawals of yours will be delayed, and we are sincerely wishing you big wins at Live Casino! Have a good day, and good luck!

Posted on August 8, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.