6 months ago
I redeemed 500sc to my debit card on Feb. 3rd at 4:15am. It said accepted but it never got deposited I never received it.
I have contacted them & my bank several times. They said it has been processed on their end & I should of received it.
They stared to contact my bank & i did. They also stated i could send them a bank statement from that day to the present & i did that. Still nothing. I keeping checking with them through chat & email.
They have said that it has been sent to the team that deals with that & they will get back with me through email when they look into it. That was Feb. 3rd & now it is Feb. 10th & still nothing. They are no longer relying to emails since I sent them my bank statement.
