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Withdrawals Being Delayed


I have been playing at Raging Bull for about 3-4 weeks now if not longer. Everything seemed fine until I began requesting withdrawals. I requested my first withdrawal on April 18th and submitted my documents on April 19th. Since then, I have made more deposits and requested an additional 8 withdrawals (total of 9). These withdrawals equal a total amount of $10,300, but I have seen no progress made on any of them. Ive called customer service and contacted live chat and I am told my docs have been approved and I need to be patient. The longer it gets the more nervous I get however so I have been contacting support more frequently. Every time I question them they simply respond with "your request is being escalated to the finance department", or some other vague response. Suddenly I am told that of the $10,300 I have requested to withdraw, only $6650 will be approved since "bonuses are not withdraw-able". This doesn't make sense to me since I completed the play through requirements on all the bonuses I redeemed. Seems strange that I am only finding this out now even though 5+ support reps have told me "everything looks great" with my withdrawals up until this point? I have attached the most recent chat transcript, as well as my pending withdrawals here for you to see. I have also attached screenshots of 2 (out of at least 5) previous chats where I am told that my request has been "escalated" and that I have nothing to worry about regarding my requests. I know it has not been that long but I really am getting nervous considering how many negative reviews I have seen. If someone can help me I would really appreciate it!
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Disputed Casino Raging Bull Casino
Amount $6650

Discussion

User name

AskGamblers Complaints Team is awaiting Raging Bull Casino team to provide additional information regarding this case. 

User name loyalty-level-2
Tawni,

Are you not able to answer my questions regarding blackjack? I have now been waiting 2 months for this and have gotten no clear responses, no reasons for my accounts revoking, and no more further explanations regarding my case whatsoever.

This is seriously a disgrace, you know I won my money FAIR AND SQUARE.
User name
Hi AskGamblers--

I've sent the additional evidence as requested. If you need anything further, please let me know.

Tawni
User name

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Raging Bull Casino Complaint Stats

Resolved 593 / 645
Avg. Amount $2,633
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

Raging Bull Casino Complaints

See all complaints for this casino
Misconduct Unlawful Withholding of Winnings
I submitted a legitimate withdrawal request for $1,000.00 USD on my fully verified account (Account ID: 155905469) at Raging Bull Slots.
All Know Your Customer (KYC) documentation was submitted, reviewed, and approved.
All associated wagering requirements, playthroughs, and max cashout terms have been satisfied in full.
No terms or conditions were violated.
Upon an initial withdrawal request, the support staff immediately started mislabeling my withdrawal as a wire transfer and mislabeling my winnings as a result of a coupon and not the actual bitcoin deposit I made from Cash App. They used their mislabeling as it excuse to both delay the process, ask for unnecessary personal information, and to dock my winnings/withdrawal by 80%.
And they went as far as to manipulate the transaction history from the backend of their site.

Despite satisfying all conditions, the operator has stalled payment indefinitely. Customer support provides no actionable explanation, relying instead on endless boilerplate scripts regarding "processing delays."
Direct formal communications sent to ⁠[email protected]⁠, parent company ⁠Primrose Media Limited⁠, and the licensing regulatory inbox have yielded zero resolution or execution of payment.
The last correspondence I received is an email saying my withdrawal is on the way on 9/21 and have ignored every email I’ve sent asking for an update/explanation. In most recently, Dave deactivated my account where I can’t even access the site or support by any other means other than email that’s been ignored.
I am requesting that this abomination of a platform be held accountable for their bad faith behavior and misconduct.
Chart Pointer
47h left
$1,000
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Status solved Resolved
$500