Hi I made a withdrawal from karamba on Sunday of £350 and £600 to my skrill account.
On Monday I contacted them and they said that I made the withdrawal of £350 to skrill and £650 to my card. I explained that's not the case and both withdrawals were to my skrill. It took them two days to change this
They asked for my skrill documents which I sent. On the Tuesday I contacted them to find out if my withdrawal has been processed yet and was told that I needed to send in proof of card ending 9457. So I did that.
On the Wednesday I contacted them and I was told that they still needed proof of card ending 9457 I once again sent that in
On Thursday morning I contacted them to find out if my withdrawal has been processed yet and was in live chat for nearly two hours getting this sorted and I was eventually told that all my documents were accepted...
At 6pm later that night I contacted live chat from a rough time for my withdrawal to be processed as that has been 5 days now and I am told once again I need to send proof of card ending 9457.... I explained that I was on live chat for 2 hours sorting that this morning. I was told he is only reading what he's being told. Once I submitted document I need to wait 48 hours to see if its accepted if its not then I need to send new documents wait 48 hours again
They are finding every excuse not to pay me