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twice lost all credits earned after purchase on phone then once on computor


I really enjoyed the casino until recently when I purchased credits twice by my Verizon account. I then made 2 huge wins on my phone and both amounts were cancelled both times. Again today I made a huge win again today on jungle wild this time on my home office computer and it happened again????

Hope you will handle this, Joanne N Singer PE

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Jackpot Party Casino Complaint Stats

Resolved 1 / 9
Avg. Amount $30
Avg. Complaint Duration 12 days
Avg. Response Time 4 days

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