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I wait for a withdrawal since 3 month....


11 years ago
Hello,

Since 17/07/14 i wait for a withdrawal (250 USD).
This withdrawal and my identity has been approved by the finance department but the 25/07 i have received an email that tell to me they need to do more verification and this process can take 90 days.
I have sent an email to the finance department a week ago but they don't answer me.

I have been patient, i wait for 3 month....So, could you help me to be heard ?

Thank you very much
Disputed Casino Begado Casino
Amount $250

Discussion

User name loyalty-level-2
Hello, notice to all Begado is a casino without scruple. These are clearly thieves. They do not answer me. They do not pay me, and they conceded a deposit with which I have ever played. run away
Askgamblers thank you for giving me a chance
User name
This case has been reopened upon submitter's request and we would like to give it one more chance for a successful resolution.
User name loyalty-level-2
I played with a no deposit bonus and I gained respecting the wagering requirements. I paid the minimum deposit required, with which I have also never played ... I guess they think I have not given enough to the casino ... Honestly, how can they still exist with such practices?

I'm still waiting for an answer. I'm curious to read it.
User name loyalty-level-2
Hello AskGamblers,

No, I have no answer. Begado boat takes me over 3 month.It is clear that they will not pay me. It's crazy anyway because that is precisely why we play! I wonder how Begado is to continue to have customers. This casino deserves to appear on your blacklist ... Let everyone be warned of their dishonesty....

Begado Casino Complaint Stats

Resolved 9 / 29
Avg. Amount $325
Avg. Complaint Duration 14 days
Avg. Response Time 2 days

Begado Casino Complaints

See all complaints for this casino
Trying to steal legitimate winnings!
I won 920$ at begado in august of last year, I won it on a deposit not a free chip. in September I get an email from their finance department saying this Dear ____ I would like to inform you that as per our decision as Finance Department your last withdrawal request was denied and the requested funds were reimbursed to your playable balance as we are reviewing your account. This process might take up to 90 business days. As soon as we have any updates regarding your account we will inform you via email. We are sorry for the inconvenience. Sincerely, Benjamin Collins Finance Department so fine I wait and wait , talk to live chat ,and wait some more. live chat says they cant help since its a decision by the finance department so I should email then.. I have emailed them at least 500 times with no response, then on march 11 of this year I finally get an email from them saying Dear _____ Please kindly note that we could not approve your last withdrawal request since your activity in our casino recently has drastically decreased. In order to withdraw further winnings you should play more in our casino. We apologize for the inconvenience. In case you have further questions or concerns please feel free to contact us or visit our website to check our Terms and Conditions by clicking here. Best regards, Benjamin Collins Finance Department so now they want me to deposit more so I can withdraw the money that I already have in my account for the last 7 months. but here is the kicker they, wont even tell me how much more I need to deposit to be able to withdraw what I already won. I have been online gaming for years, this is by far the worst casino I have ever played at.
Status solved Resolved
$920