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Grand Parker Casino - Still Waiting For My Refund

Complaint Info
Disputed casino Grand Parker Casino
Reason Refund declined
Posted on November 5, 2014

My credit card was not authorized to be used. I found out that my credit card was used to make several deposits at Grand Parker casino. I was instructed by the finance department to send a copy of my bank statement along with my a copy of my credit card which I did. I was sent an email from the fiancé department that a refund would be issued. I was told by the casino supervisor that the refund would be issued in seven business days. I have still not received my refunds. I have all emails and correspondence as well.

Posted on November 2, 2014

This complaint has been reopened upon casino Grand Parker request.

We have been informed that player was successfully refunded months ago. @MyWhileM5, please confirm.

Grand Parker Casino Complaints

  • 31 of 64 resolved
  • 3 days avg response
  • 1 month avg complaint life
  • 1,584 USD avg amount

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