I signed up as a new player last month. I was going to deposit $40 but they talked me into putting in $100 because they would give me a bonus. With the bonus, I ended up with $500 to play with. I was playing the slots. I ended up hitting a random jackpot on one of their slots and at one point I had a balance of over $4000. I had to play through because of the bonus and after I did this the cashier said I could withdraw. I asked to withdraw $2500 as this is the maximum you can withdraw. About a week later, i got an email from them saying they couldn't pay me because I didn't follow the tems and conditions of the bonus play. They took my money pretty quick though without any explainations. I also went on their website to see what I did wrong and still can't figure it out. This just doesn't seem fair.