Gala Casino - no first deposit bonus

posted on February 18, 2013.

Actually, I have 2 complaints concerning Gala Casino

Complaint 1:

I received no response from their helpdesk after emailing them a screenshot (as advised per livechat) regarding a software issue involving the Gala Casino client. Even a confirmation I did not receive.

Complaint 2:

Today for the first time I deposited at Gala's, but I received no first deposit bonus. I contacted live support.After waiting for half an hour live support answered me, but the softwareclient itself shut down. The chatwindow also automacally closed. I sent an email to [email protected], and again no response at all, not even a confirmation.

I hope a casino representative can still issue me this first depositbonus, and also give me more info about the software-error and how to fix this.

Thanks in advance, regards,


posted on February 26, 2013.

My complaint has been resolved succesfully. Gala did issue me the first deposit bonus. Thanks !!

posted on February 26, 2013.

 Complaint solved!