Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal takes ages again


user_avatar badge
By APZ1989
3 months ago
Hi All,

I was promised I will receive my withdrawal within 3 working days, but it obviously did not happen. This is already the 5th workin day, chat support giving me no support, only answering that there is a "small delay"...

My withdrawal is still under review. It is about 200000 HUF. Please solve it ASAP!

Thanks.
Disputed Casino FEZbet Casino
Amount Ft200000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
If the information I received from chat support is incorrect than I would like to express my absolute dissatisfaction again! this is not the first, not the second time they provide incorrect answers!

I would like to apply the below bonus: https:­//f­ezb­et-­183­2.c­om/­hu/­pro­mot­ion­s/l­ive­-ca­shb­ack-25

Am I indeed not able to do that? Did chat support provide me a wrong information AGAIN??
User name loyalty-level-2
Regarding the bonus: chat support told me on Monday I can not claim the bonus, because I have a pending withdrawal, BUT: I am able to receive it whenever I request it. Was it a lie? It is Wednesday, FINALLY all my withdrawals have been completed, and now they tell me I can not get any bonus!
User name loyalty-level-2
Thank you for this absolutely un-detailed, not really helpful answer without any real analysis regarding my exact case, what still took almost 3 days to provide!

Explain me something: how is it possible, that on week A I am receiving a cashback bonus (based on my previous week's deposits), and on week B chat support is giving me an answer that my activity did not even reach the minimum amount of deposits (???)

FEZbet Casino Complaint Stats

Resolved 26 / 27
Avg. Amount $842
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

FEZbet Casino Complaints

See all complaints for this casino