Extreme Casino - Won’t change my email address

Dear @NIKOLI88,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear Casino Extreme,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Casino Extreme request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Hello AskGamblers,
Hello NIKOLI88,

To start off, we'd like to thank AskGamblers for reopening the grievance and allowing us a chance to resolve the issue.
NIKOLI88, please accept our apologies for not replying to your grievance in a timely fashion.


The Management has reviewed your account, and as we can see your e-mail address was successfully updated on 12/6/2022.
Although the request was handled within the standard timeframe, we'd still like to offer a $50.00 chip due to not replying to your grievance the first time around, and as a small token of appreciation.

We hope that you will confirm that the request was carried out by the Casino.


Thank you for your understanding.


Kind Regards,
Luke Newman
Casino Extreme Management

Please see the attached screenshot as confirmation of the date when the e-mail address was updated.

Thank you.

Dear @NIKOLI88,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.