Ag Awards

Eurofortune Casino - Casino avoiding payment after 3 weeks

Complaint Info
Disputed casino Eurofortune Casino
Reason Delayed payment
Amount £ 75
bluesteel United Kingdom Message
Posted on December 23, 2014

Very similar story to this one earlier this year:

Got my balance up to just over £100 - no bonuses claimed - and £100 is their minimum withdrawal amount. Initially I got the same "withdrawals can take up to 18 days" rubbish but now we're well past that.
Every day I go on chat support and every day it's the same "we'll need to ask finance about that, I'll send them a message now and someone will contact you asap". Nobody has ever contacted me.
With xmas and NYE coming up I can see more excuses coming my way, and other people are having similar problems, see another post of mine: http:/­/ww­w.c­asi­nom­eis­­m/f­oru­ms/­sho­wth­rea­d.p­hp?­t=64894

Any advice/anecdotes would be appreciated.

bluesteel United Kingdom Message
Posted on December 23, 2014

what a surprise - after raising this complaint they suddenly paid me today.
I see that they deducted a £25 withdrawal fee so I only received £75 - oh well, I guess I'm glad to be out - absolutely horrible casino though, would not recommend them.

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