Ag Awards

Euro Play Casino - My Withdrawal

Complaint Info
Disputed casino Euro Play Casino
Reason Delayed payment
Amount € 560
pillatus4 Switzerland Message
Posted on July 22, 2014

Some time ago I registered on Euro Play casino: H1R79613022. and in May I make a deposit, so I play and win 560 euros.

I arrived at 1200 euros, but as the conditions are 10 X depot so I respect the general conditions and widely wagering. BRIEF ...

I often discuss with the customer support service on line for my withdrawal, and empty promises, no promise was chosen, I send my documents, and fulfill all the conditions of the casino, but without success, I also sent several emails to the support, and the manager of the casino Europlay, but no action.

WITHOUT REASON, or another step on or confirmations. so I decide to write you to help me get my rights and gains of 560 eur.

if the casino does not pay my winnings.

Posted on July 5, 2013

please wait 2-3 days. i will follow up with operational team and revert back to you asap...

pillatus4 Switzerland Message
Posted on July 5, 2013

Thank you for your answer, hoping this time, or in 2 to 4 days as you say I will receive my winnings because you often give me promises and deadlines to pay me, and have never been respected

Posted on July 8, 2013

Paid...please mark this issue resolved..

pillatus4 Switzerland
Posted on July 8, 2013

Thank you but I have no details on the procedure for payment, I received the following e-mail: "As a consequence of your simply fantastic experience, We Have processed your withdrawal request, Whose transaction code is, for the Total Amount of.

For your convenience, withdrawal details are as follows:

Credit Card (s):

Note Abebooks web can no longer issue credits against previous MasterCard and Visa deposits.

If you have any questions, a member of our Support Team is available to help you 24 hours a day, 7 days a week, at the Following address:

Posted on July 10, 2013

i think you have received your commission..

pillatus4 Switzerland
Posted on July 10, 2013

Yes right now .. in any case I thank AskGamblers that help me to receive my winnings .. a team of professional AskGamblers that deserves respect. (AskGamblers).

thank you

pillatus4 Switzerland Message
Posted on July 11, 2013


I connissance that your door thanks to AskGamblers and help the problem was quickly solved with the casino Eurolay ..

Thank you ... and Best regards

- please notrer problem solved in your site.

Posted on July 11, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy