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Grand Parker Casino - Refused to pay $80 withdrawal

RESOLVED
Complaint Info
Disputed casino Grand Parker Casino
Reason Declined payment
Amount $ 80
Posted on October 10, 2014

username: dolo1974

2014.06.27. account was limited to 60 business days. Dear Laszlo,

We would like to inform you that your withdrawal request was not approved at this time.

Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days.

As a reputable and legally operated casino, it is vitally important for us to implement security measures, and GrandParker Casino regards your security, privacy and satisfaction as our top priority.

Please accept our apologies for this necessary inconvenience, and we thank you in advance for your patience and understanding.

Best Regards,

Finance Department,
GrandParker Casino

Today, the 72 business days, but I have not received the email account unfrozen. I have written several times to the supported, but did not reply, Live Chat wrote them, but they have not replied. Please help me. I won $ 20, but I paid $ 80 to withdraw the prize. I have $ 80 for three months of the grand parker to my account, I can not come. help please.

Posted on October 8, 2014

Dear dolo1974,
We’ve got confirmation from finance department that your account checking has been successfully completed.
Your withdrawal request will be approved soon.
Thank you for your patience and best regards,
Grand Parker Casino

Posted on October 10, 2014

Thanks for your help today, I got the $ 100.
Thank you very much Askgamblers !!!!

dolo74 Hungary
Posted on October 10, 2014

Please Eliminate the complaint! I do not know how you can ?!

Grand Parker Casino Complaints

  • 31 of 64 resolved
  • 3 days avg response
  • 1 month avg complaint life
  • 1,584 USD avg amount

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