Ag Awards

Ladbrokes Casino - Didn't receive winnings from a scratch card

Complaint Info
Disputed casino Ladbrokes Casino
Reason Missing Funds
Amount £ 1000
Posted on August 13, 2014

won on a scratch card on saturday night on the ladbrokes website casino, I won diagonally 3 in a row and was supposed to receieve £1000 and didnt. The scratch card was a rocky card. And the number was #58957071 I have contacted numerous emails and complaint services and have had absaloutly no reassurance that I will get the winnings.

Posted on August 15, 2014

Player courts thought she was bound to receive the £1000 in winnings on Rocky mobile scratch card in the following round:
Seeing the orange icon with boxer aligned diagonally she thought she should win, but in this game there is only one symbol that triggers a win which is called

Ladbrokes Casino Complaints

  • 18 of 37 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 2,564 USD avg amount

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