9 years ago
My username is hannag90 at Mrringo. I have tried since januari to withdraw. (17460 sek about 1800 Euro. My Account is fully verified, I have several times chatted with them and asked what´s happening and they are always very polite, and there is no problem the say they gonna pay, but they just don`t.
I have seen that you have helped other people, can Askgamblers help me?
I have seen that you have helped other people, can Askgamblers help me?
Disputed Casino
Mr Ringo Casino
Reason
Delayed payment
AskGamblers
1 year ago
• Support Team
AskGamblers Complaints Team have been provided with clear evidence on behalf Mr Ringo Casino management that this case is referring to Sports Betting and has nothing to do with casino related matters. As per the AskGamblers Casino Complaints Service Guidelines /http://www.askgamblers.com/complaint-guidelines/ we are dealing only with casino related complaints and therefore, this case is being rejected. Further assistance on this matter could be requested from the relevant regulatory body of the Mr Ringo Casino.
AskGamblers
9 years ago
• Support Team
AskGamblers Complaints Team have been provided with clear evidence on behalf Mr Ringo Casino management that this case is referring to Sports Betting and has nothing to do with casino related matters. As per the AskGamblers Casino Complaints Service Guidelines /http://www.askgamblers.com/complaint-guidelines/ we are dealing only with casino related complaints and therefore, this case is being rejected. Further assistance on this matter could be requested from the relevant regulatory body of the Mr Ringo Casino.
AskGamblers
9 years ago
• Support Team
AskGamblers Complaints Team strongly encourage both parties involved into this dispute to elaborate on the last message posted by Mr Ringo Casino management, and clarify whether disputed withdrawal is related to casino issue or sportsbetting.
Mr Ringo Casino
9 years ago
• Representative
Hello,
Thank you for bringing this matter to our attention. However, AskGamblers clearly states in their guidelines (located at: https://www.askgamblers.com/complaint-guidelines) that they do not deal with complaints regarding sports betting.
As the claim will most likely be rejected on that alone, it would be better if you contact our Support team. I will follow up on this with them also.
Thank you.
Thank you for bringing this matter to our attention. However, AskGamblers clearly states in their guidelines (located at: https://www.askgamblers.com/complaint-guidelines) that they do not deal with complaints regarding sports betting.
As the claim will most likely be rejected on that alone, it would be better if you contact our Support team. I will follow up on this with them also.
Thank you.
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
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