Hi dear readers,
i am a player at netbet casino.gr.com since 3-4 years...i has bet a lot of thousand euros at their platform and as a result i have not been handled by the customer support as it should be for a good player...let me explain you...
Before 12 days i open the christmas calendar door,at 6th of december and i won an i phone 6s 64 gb(620euros)...woooowww...i start screaming from my hapiness!!!from the 6th of december i was trying to contact with the customer support,finding the day that i will receive my winning...First day casino said:allow us to find the way to send in greece ur gift!!!second day support said:give us the fully address to send ur gift...third day support said:wait from the customer support to reply to you via email about the day you receive ur winning!!!after all i try to contact via facebook page,that they said me that there is no way to send in greece the gift so i must wai to find a solution.but greek operator earlier had told me that it will be late due to christmas full work of deliveries...i think that they are trying to confuse me,since they dont have the same reason about the delay of my winning!!!
From then and now i hadnt receive any answer either live chat or email,until yesterday afternoon that i receive an email from c.s that was said that "i will receiving my winning until the end of january"...please,its christmas and i won my gift on christmas calendar!!!not at easter calendar!!!ther is no reason making me waiting so many days!!!all the people around the world deliveries every day so many things...why for me the delay should be 2 months???please help me to obtain my legable winning from the netbet casino.com.gr as it should be on time!!!i am a player that pay on time so,i want my winning on time!!!there is no terms and conditions writing that you will take ur winning after 2 months!!!thanks for reading and i hope for a solution at that "problem"...my username is spyros198519 at netbet casino.gr.com