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10Bet Casino - Delayed withdrawal for over a week

RESOLVED
Brown289 Philippines
Posted on October 31, 2017.

I determined to withdraw my money on 25th of october, but 1 week almost passed by there’s still no confirmation from their side. Client service will just feed you false hopes that within today, you’ll receive the confirmation but it is untrue. I am concerned that this company is stealing my money. And same to other people. I kindly call for any assistance that there are more people out there that might

Posted on November 1, 2017.

Hi Gino,

We are aware of the importance of a fast withdrawal and keep on improving and reducing the number of days every month.
Your withdraw is actually under verification and we should inform you soon on any updates.

Please note that withdrawals may experience a slight delay due to our identity verification process and certain deposit methods will require additional verification at time of Withdrawal. We may take additional security measures to ensure that you are the rightful recipient of the funds.

Kind Regards,

Daniel

Brown289 Philippines
Posted on November 3, 2017.

Dear daniel,

I understand that each and everyone has to undergo a full verification process. My account was fully verified and I don’t see any reason for my withdrawal to be blocked. If there’s an issue towards my verification I must get an email about it. It’s been ten days and nothing happened and few more days it was half a month already. I have devoted my full trust to your casino depositing money and hoping for a quick action with dignity and integrity.

Kind regards,
Gino

Posted on November 5, 2017.

Hi Gino,

I wanted to inform you that your withdrawal was sent to your account yesterday.
Please confirm us that everything is OK on your side.

Kind Regards,

Daniel

Brown289 Philippines
Posted on November 5, 2017.

Dear daniel,

Received. Thank you very much 10bet 👍👌🏻

Regards,
Gino

AskGamblers
Posted on November 6, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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