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Euro Play Casino - Delayed withdrawal

RESOLVED
Complaint Info
Disputed casino Euro Play Casino
Reason Delayed payment
Amount € 450
flodie Netherlands Message
Posted on October 31, 2014

Hello, On the 5th of october I made a withdrawal of 450 euro to my Visa. Had to make a deposit first so they could check if my Visa was alright...? This was the only way to make a withdrawal. Still waiting. No answers on email and chat. Had a chat with Smith, Leo Nardo and more with promisses that they will send it 'this week ". No money. I really don't like this, terrible casino. Can you help?

AskGamblers
Posted on October 26, 2014

Dear @flodie,
Any update considering your complaint? Thank you.

flodie Netherlands Message
Posted on October 26, 2014

My withdrawal is still on "waiting ". Tomorrow I will contact support again.....
Think they will say that I will get my money this week...

flodie Netherlands Message
Posted on October 27, 2014

I am still waiting for my withdrawal.
Customer support checked and told me that their big boss was in Belgium but will be back today, tomorrow and then the withdrawal will be done.
They promised me that I will have my money on Wednesday, day after tomorrow.

I really hope he is honest and that I"ll get my money.

I'll be back...

Posted on October 31, 2014

Please mark this issue as resolved.

AskGamblers
Posted on October 31, 2014

Dear @flodie,
Can you please confirm? Thank you.

flodie Netherlands Message
Posted on October 31, 2014

Hello,

I have my money!!!!!!!!!!!!!!!

Thanks you very very much for helping me to get my money.

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