Planet 7 Casino - Delayed Payments of $7200.00

posted on July 9, 2016.

I've been waiting for 4 withdraws for over the Casinos processing time frame. I was approved for 1502.00 on 6/10/16 1781.00 on6/13/16 1712.00 on 6/16/16 and 2288.00 on 6/20/16 but none have been sent to payment according to planet 7. They never can tell me why or when they just keep on saying that they are escalating the issue. I really like this casino but wish that payment came in the appointed amount of time. Please can someone help

posted on July 13, 2016.

I would like to update everyone. I talked with my VIP host Megan and I should be receiving Two payments by no later than the 25th of July. At that point another one should go out so I will continue to keep this open even though no one from planet 7 has responded to this post as of yet.

posted on July 14, 2016.

Hi myoung--

I'm sorry for my slow reply here, along with the frustrations you've experienced with this.

I've had a look at your account and I do see that two payments have been sent off. I would expect that you'll see these reflected in your account no later than early next week.

I also see that there are two more payments pending, which I'll continue to keep an eye on. Of course, I'll update this thread accordingly.

All the best,


posted on July 14, 2016.

Thanks for the reply Tawni I actually received my first of the four today so thank you all for that I will be waiting for the next one if you could find a tracking number that would be great.

posted on July 15, 2016.

I would like to update everyone that two more payouts have been received today just waiting for one more. I would like to thank Planet 7 for the quick response in this matter. I will post when the last is received

posted on July 18, 2016.

As of this morning I have received all the four payments from Planet 7. I would like to say thank you for the fast actions taken by them. Like I said I truly love this casino and have had nothing but pleasant experiences with them. This was an out of the normal circumstance and that is why I was concerned. Not that I would not receive payment just the time it was taking the processor to send payment. Once again thank you planet 7. This complaint has been resolved.

posted on July 18, 2016.

Thanks for updating this thread, myoung.

Again, I apologize for the delays you encountered, but I'm very happy to know this has all been resolved. ;-)

I wish you all the best,


posted on July 19, 2016.

Based on submitter's last post, AskGamblers Complaints Team is now considering the case as resolved and it is being officially closed.

We thank you all for your cooperation.