Payment delayed for weeks!
I made my deposit on 16.05 and made withdrawal 1150 euros on the same day (- 3% fee went). My account has been verified. A week ago on Wendesday (24.05) had a chat with support , they said that they will leave a note for financial department,since my withdrawal was still pending. I wrote them again on Friday (26.05), still withdrawal pending, i was told that it's being delayed because of the holidays and later told that it will be on my bank account shortly. After that i have sent them emails ,both answers where the same :Our finance department will take care of your withdrawal as soon as possible, we can't handle it from the support. Please be patient, it will be done soon. Today i wrote through chat again ,withdrawal still pending and person in the chat said that he will write to the financial department accordingly.
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.