So after playing at RBC at the beginning of the month Of March 2018, made a few deposits in the hundreds in hope of maybe hitting a nice win, well I did I felt I reached my limit of entertainment and submitted my withdraw March 18th 2018 for 1000.25 USD via bank transfer. After submitting my withdraw I recognized that I needed to verify my account info as per the terms and agreement so I submitted all the required documents. Later after a few days my account still was stuck in pending so I reached out and was told I was missing a piece of document, so I submitted my last document and was told I had completed all steps necessary for verification and my account was updated, to avoid delay I canceled my withdraw and requested a new one on March 21, 2018. I waited till the 26th contacted RBC and asked why I’m not receiving payment, they said it takes 4-5 business days excluding weekends, I laughed knowing that bank transfers as marked on there site listed the withdraw as a 48 hour process time. So I made several Contacts, was assured my account was updated and they saw no reason why I shouldn’t have received payment so they told me they escalated my account to there financial department. I waited another 3 days contacted was told the same thing and that they would escalate the case. So far I’m getting the go around and my winnings I earned fair and square are stuck in pending. Please help? This Normal? I make a deposit RBC gets there money immediately, I make a withdraw and followed there terms and conditions no I’m stuck waiting X amount of days just to receive my winnings? My question is what makes that establishment think people will continue to pay for play if they will never get paid?