Space Lilly Casino - Delayed payment for almost 2 weeks

I emailed them on October 12 hoping to get a response still nothing.

Hello!

After checking with our finance department, there are couple of things that need to be pointed out:
1. We've never received the email from your screenshot (filled in our contact form).
2. The reason why withdrawal wasn't processed for this long is we were waiting for your KYC documents for 10 or so days.

Now, that we received your documents, your withdrawal entered the queue and finance will process it (and approve if everything checks out) as soon as other pending withdrawals (that are above yours in the queue) are processed.

We will keep you posted via email.

Kind regards human,

LILLY

Still haven’t received any email or messages from them any my status hasent changed on my transition history on there site photo from today

Account has now been paid thank you

Hello again,

As Shadow7728 said, all outstanding withdrawals are now processed, as are all once account KYC and game logs check out.

Kindes Regards humans,

LILLY

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.