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Delayed Payment and No Response


On February 22nd I submitted a withdrawal request in the amount of $2500. I was not playing with a bonus so there were no playthrough requirements to be met. I had previously submitted verification paperwork to the casino but after a week of waiting i was told to re-submit this paperwork, first to suppor­t@r­agi­ngb­ull­cas­ino.com and then to bankin­g@r­agi­ngb­ull­cas­ino.com.

Last week I received the following response from Customer Service Agent "Lex":

Lex: Thank you for holding Allen. Your case was sent
to the Supervisor who will do the necessary to escalate
this matter to the Financial department and they will do
the necessary to process the withdrawal as soon as
possible.

As of today (over a week since this conversation with Lex) i've still heard nothing regarding this payout.

This morning I reconnected with Customer Service and explained these details to Agent "John Mac"...after the standard requests to "submit my paperwork" (yet again apparently) I explained that this had been done and that my request for this very straightforward and clean withdrawal request had been "escalated to a supervisor to assist with processing" i was told only that "I should hear something soon then"

Please help with what is clearly and attempt to avoid payment for a legitimate withdrawal request.
Disputed Casino Raging Bull Casino
Amount $2500

Discussion

User name
Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.
User name loyalty-level-2
The latest update on Raging Bull Casino's "shell game" in their unwillingness to pay out a legitimate withdrawal of $2500 submitted on February 22nd, 2017.

After finally being connected to Karen, a "VIP Host" via live chat (published telephone number is never answered) I was provided the following response on Friday, March 17th:

John Mac: Sorry for the inconvenienec I'm transferring
you to a VIP host to look at your account.
John Mac: Just a moment..
bugeeter: ok
John Mac: We're just waiting to see which of our VIP
hosts are free.
John Mac: Transferring you now.
Please wait while I transfer the chat to 'Karen'.
Thank you for contacting Raging Bull Casino. My name
is 'Karen'.
bugeeter: hello
Karen: Hello, welcome to Raging Bull Casino! This is
Karen from VIP. How can I help you today?
bugeeter: I just want to get paid out on the withdrawal
request from February 22nd
Karen: Allow me a moment to review your account
please
Karen: Your withdrawal will be approved by Monday
Karen: And should be sent out to the processor in next
5- 7 business day after that
Karen: We apologize for the delay
bugeeter: ok...well i guess i'll wait to see


As of this evening, Tuesday March 21st at 7:15 pm Central Time US, that withdrawal request is still showing as "pending" and nothing has been communicated regarding the commitment by VIP Host Karen to have this approved by yesterday, Monday the 20th.

I would be very concerned about depositing any money with this casino as it's very clear their only focus is on capturing deposits for as long as they can.

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
90h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999