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Atlantis Gold Casino - Delayed payment

RESOLVED

Complaint Info

Disputed casino

Atlantis Gold Casino

Amount

$ 475

10 years ago

I made a withdrawal on May 17, I sent in all of the verification documents they ask for,they called me once for their phone verification. I emailed them once since then and they said that they had sent all of my documents to the processor but I still haven't got any money on my bank card from them yet. they owe me 475.00 I did not use a bonus on this.

11 years ago

We'll coordinate with our Accounts Team and update this post. You may also contact them directly.

10 years ago

Hi Carolyn,

Upon checking, Accounts team is waiting for some withdrawal documents from your side please fulfill for processing.

10 years ago

Hi Carolyn,

We have coordinated with our Accounts Team and we are waiting for your documents for withdrawal processing. Kindly send accordingly.

10 years ago

We have coordinated with our Accounts Team and your withdrawal request has been approved and
it will be submitted for payment. Should you need further information you can contact Accounts Team directly as they have sent you an email update as well as of July 1.

AskGamblers
10 years ago

We got an email from the submitter that this complaint is resolved.