What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Atlantis Gold Casino - 4 months and still waiting to be paid

UNRESOLVED
Complaint Info
Disputed casino Atlantis Gold Casino
Reason Delayed payment
Amount $ 1990
fb_1498909798 United States Message
Posted on December 31, 2015

This is a complicated issue. It's directed to Atlantis Gold, sister casino of Monarch's online casino which is closed. In August 2015 I made a deposit, met the playthrough, winning approx. $1990. A week later Monarch's Casino was gone and directed me to Atlantis Gold. Countless emails, calls I was told they had no information and they are having technical problems. Finally I contacted Gambling City with a complaint.who's site helps people with gambling issues. THEY WERE INFORMED ON DEC. 2ND MY FUNDS WOULD BE EXECUTED. DIDN'T HAPPEN.I've been communicating with a Vip manager from Atlantis Gold who told me I should have my funds by Dec. 18th. Didn't happen. I send an email everyday to him and now I get it's delayed, maybe next week. Doesn't happen. This is going around in circles. I've been waiting since August, entirely too long.
Please help along with the efforts of Gambling City maybe I'll recieve my money.

AskGamblers
Posted on January 4, 2016

Dear @fb_1498909798,

Any update regarding your complaint? Thank you.

Atlantis Gold Casino Complaints

  • 30 of 39 resolved
  • 2 days avg response
  • 4 weeks avg complaint life
  • 1,502 USD avg amount

Have trouble with Atlantis Gold Casino?

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy